Display shows IGN or ignition error; grill fails to light within the ignition cycle and shuts down.

Safety first: Unplug the grill and allow it to cool. There may be unburned pellets in the firepot after failed ignition attempts.

Steps to resolve IGN error:

• Clean firepot: Remove grates, drip pan, and heat deflector. Vacuum out ash and unburned pellets from the firepot.
• Verify pellet feed: Start a feed test or ignition cycle (with grill cool and reassembled) and confirm that pellets drop into the firepot within the first few minutes.
• Check igniter glow: During ignition, look through the firepot holes for a visible orange glow from the igniter. No glow indicates a failed igniter or power issue.
• Confirm fan operation: Ensure the combustion fan is running during ignition; without airflow, pellets may smolder but not ignite.
• Replace igniter if needed: If pellets feed and the fan runs but there is no igniter glow, test and replace the igniter/hot rod as needed.
• Manual light (temporary): If you must cook before replacing the igniter, you can manually light pellets: place a small handful of pellets in the firepot, add a food-safe fire starter cube, light it, let it burn for several minutes, then start the grill with the igniter disabled (if your model allows). Follow Recteq's manual-light instructions and never use lighter fluid.

Note: Repeated failed ignitions can cause pellet buildup and potential flare-ups. Always clean the firepot between attempts.