Royal Gourmet
Mechanical Auger Jam
Auger does not turn; no pellets feed into fire pot even though the motor hums or clicks.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Swollen pellets from moisture in Royal Gourmet hopper, Foreign object lodged in auger tube, Rust buildup inside auger housing, Bent auger shaft
How to Fix / Troubleshooting
Safety first: Unplug the grill before working on the auger system.
Steps to clear jam:
- Empty hopper: Remove all pellets and vacuum out dust and debris.
- Access auger assembly: Remove the rear or side panel to expose the auger motor and tube. Disconnect the motor from the control board.
- Remove auger motor: Unbolt the motor from the auger shaft and attempt to pull the auger out of the tube. Use penetrating oil if rust is present.
- Clear obstruction: Remove compacted pellets, foreign objects, and rust from the tube. Smooth rough spots with fine sandpaper if necessary.
- Reassemble: Reinstall the auger and motor, ensuring proper alignment with the fire pot. Refill hopper with dry pellets and test feed.
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Repair Difficulty
Hard
4/5
Required Part
Auger Assembly
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