Er7
Royal Gourmet Control Panel Communication or Keypad Failure

Display shows Er7 and grill will not power up fully; buttons may be unresponsive or display is blank with error flash.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose ribbon cable between display and main board, Moisture intrusion into control panel, Failed touch keypad on Royal Gourmet control module, Damaged main control board communication circuit

How to Fix / Troubleshooting

Safety first: Unplug the grill before removing the control panel.

Steps to address:

  • Remove control panel: Unscrew the mounting screws and gently pull the panel out, taking care not to strain the wiring.
  • Inspect ribbon and connectors: Locate the flat ribbon cable or multi-pin connector between the display/keypad and the main control board. Ensure it is fully seated and not corroded or damaged.
  • Dry the panel: If there are signs of condensation or water inside the panel, allow it to dry completely in a warm, dry area. Do not use direct heat.
  • Check for physical damage: Look for cracked display glass, burnt components, or broken traces on the control PCB.
  • Reseat or replace: Reseat all connectors. If the keypad remains unresponsive or Er7 persists, replace the complete Royal Gourmet control panel assembly (display + keypad) or the main control board, depending on which is available as a service part.
  • Reassemble and test: Reinstall the panel, plug in the grill, and verify that all buttons respond and the display operates normally.
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Repair Difficulty

Hard 4/5

Required Part

Control Panel Assembly
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