Grill struggles to reach high temperatures (e.g., cannot exceed 350°F) even with lid closed.

Safety first: Allow the grill to cool before internal inspection.

Steps to increase heat:

• Check pellet feed: Ensure the auger is delivering a steady stream of pellets and that the hopper is at least half full.
• Clean fire pot: Remove ash buildup that can smother the fire.
• Inspect seals: Check lid and body for gaps; install high-temp gasket if needed.
• Verify fan strength: Confirm the combustion fan blows strongly. Replace if weak.