Tepro Auger Bearing Wear or Pellet Jam

Loud grinding or squealing noise from hopper area during operation

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Dry or worn auger bushings, Foreign object in auger tube, Swollen pellets causing high friction, Misaligned auger shaft

How to Fix / Troubleshooting

Safety first: Unplug the grill and empty the hopper before working on the auger.

  • 1. Empty and inspect hopper: Remove all pellets and look for screws, stones, or other foreign objects.
  • 2. Remove auger motor: Access the auger motor under or behind the hopper, remove mounting bolts, and slide the motor off the shaft.
  • 3. Extract auger flight: Pull the auger out of the tube, twisting as needed. Remove any compacted pellets or debris.
  • 4. Inspect bushings and shaft: Check the auger shaft ends and bushings for scoring or oval wear. Replace worn bushings or the entire auger assembly if necessary.
  • 5. Light lubrication: If allowed by Tepro, apply a very light coat of food‑safe dry lubricant to the shaft ends (avoid oil that can attract dust). Do not lubricate where pellets contact directly.
  • 6. Reassemble and test: Reinstall auger and motor, ensuring proper alignment. Run the auger briefly with an empty hopper to confirm quiet operation.
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Repair Difficulty

Hard 4/5

Required Part

Auger Shaft and Bushing Kit
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