Display shows AUG ERR or Auger Error; auger stops feeding pellets during operation.

Safety first: Turn OFF and unplug the grill. Empty the hopper before disassembling the auger system.

• Empty hopper: Scoop or vacuum pellets out of the hopper to expose the auger intake.
• Check for foreign objects: Inspect the hopper and auger intake for screws, nails, or other debris that may have fallen in and jammed the auger.
• Remove auger motor: Access the auger housing from the side or rear, remove the motor mounting screws, and slide the motor and auger shaft assembly out if possible.
• Clear jam: Use pliers or a wooden dowel to break up compacted pellets and remove any obstructions from the auger tube.
• Inspect auger shaft: Check for bends, heavy rust, or damage. Replace the Timberwolf Auger Shaft Assembly if it is not straight or smooth.
• Reassemble and test: Reinstall the auger and motor, ensuring proper alignment and secure coupler connection. Refill the hopper with dry pellets and run a prime cycle to verify smooth operation.