Er7
Timberwolf Keypad / User Interface Communication Error

Display shows Er7 and grill will not start; buttons may be unresponsive or partially functional.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose ribbon cable between keypad and main board, Moisture intrusion into control panel, Damaged membrane keypad, Failed user interface circuit on control board

How to Fix / Troubleshooting

Safety first: Unplug the grill before opening the control panel. Avoid using water directly on the control panel.

  • Inspect the control panel: Check for signs of water ingress, cracks, or physical damage to the keypad overlay.
  • Access the keypad connector: Remove the screws securing the control panel to the grill body and gently pull it forward to expose the ribbon cable or harness connecting the keypad to the main board.
  • Reseat the ribbon cable: Carefully unplug the ribbon cable, inspect for corrosion or bent contacts, then reinsert it fully and evenly into the connector.
  • Dry the panel: If moisture is present, allow the panel and board to dry completely in a warm, dry area. Use gentle airflow; do not use high heat.
  • Test operation: Reassemble loosely, plug in the grill, and test all buttons. If Er7 persists or some keys do not respond, the Timberwolf Control Keypad Assembly may be defective.
  • Replace keypad or full control panel: Remove the old keypad assembly or full control module and install the replacement, ensuring a good seal against the grill body to prevent future moisture intrusion.
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Repair Difficulty

Medium 3/5

Required Part

Timberwolf Control Keypad Assembly
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