Auger is jammed; loud grinding noise or motor hums but pellets do not move.

Safety first: Unplug the grill. Wear gloves and eye protection when clearing jams.

• 1. Empty hopper:
  • Remove all pellets from the hopper and vacuum out dust.
• 2. Remove auger motor:
  • Unscrew the auger motor from the auger shaft.
  • Disconnect the motor wiring harness.
• 3. Extract auger shaft:
  • Remove the screws securing the auger housing cover.
  • Pull the auger shaft out, twisting back and forth to break up compacted pellets.
• 4. Clean auger tube:
  • Use a long brush or dowel to remove all pellet debris from the tube.
  • Dry the tube thoroughly if moisture is present.
• 5. Inspect auger and motor:
  • Check the auger flighting for bends or heavy rust; clean or replace if damaged.
  • Test the motor off-load; replace if weak or noisy.
• 6. Reassemble and test:
  • Reinstall the auger and motor, ensuring proper alignment.
  • Refill with fresh, dry pellets and test feed.