Smoke or flames coming out of hopper; pellets in hopper smoldering.

Safety first: This is dangerous. Keep a fire extinguisher nearby. Do not open the hopper lid if heavy smoke is pouring out; flames may flare.

• 1. Immediate action:
  • Turn the grill OFF and unplug it.
  • If safe, carefully remove pellets from the hopper with a metal scoop into a metal container.
  • If flames are visible, use a Class B extinguisher directed into the firepot area (not directly into the hopper if possible).
• 2. After fire is out and grill is cool:
  • Empty all pellets from hopper and auger tube.
  • Remove auger and clear any charred pellets.
• 3. Inspect components:
  • Check auger tube, motor, and wiring for heat damage; replace as needed.
• 4. Prevent recurrence:
  • Always allow the grill to complete its shutdown cycle.
  • Keep firepot clean to avoid overfilling with pellets.