Twin Eagles Keypad / Button Failure

Buttons on the control panel are unresponsive or require very hard presses.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn membrane keypad, Grease or moisture intrusion, Damaged control panel circuit, Loose keypad connector

How to Fix / Troubleshooting

Safety first: Turn OFF and unplug the grill before servicing the control panel.

Steps to restore button function:

  • 1. Clean the panel surface: Wipe the keypad area with a damp cloth and mild detergent to remove grease.
  • 2. Check for physical damage: Look for cracks or punctures in the membrane that could allow moisture inside.
  • 3. Reseat keypad connector: Open the control housing and ensure the keypad ribbon cable is firmly connected to the control board.
  • 4. Replace keypad/control panel: If buttons remain unreliable, replace the keypad or entire control panel assembly as specified by Twin Eagles.
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Repair Difficulty

Medium 3/5

Required Part

Keypad / Control Panel
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