Meat probe temperature does not register or shows ERR PROBE on the display when a food probe is connected.

Safety first: Ensure the grill is stable and cool enough to handle the probe safely. Avoid touching hot grates or metal surfaces.

Steps to address ERR PROBE:

• 1. Inspect the meat probe: Check the stainless probe tip and cable for kinks, cuts, or melted insulation. Replace the probe if damaged.
• 2. Clean the probe jack: With the grill OFF, use a dry cotton swab to gently clean the probe jack on the control panel. Grease or moisture can interfere with the connection.
• 3. Test with a known-good probe: If available, plug in a second Twin Eagles-compatible meat probe. If the new probe works, the original probe is faulty.
• 4. Check cable routing: Ensure the probe cable is not pinched in the lid or draped directly over hot surfaces, which can cause internal shorts.
• 5. Control board evaluation: If multiple known-good probes all show ERR PROBE, the probe input on the control board may be defective and will likely require board replacement by a technician.