Excessive ash accumulates in the cook chamber and on food; smoke appears dusty.

Safety first: Allow the grill to cool before cleaning ash. Wear a dust mask if sensitive to fine particles.

Steps to reduce ash:

• 1. Switch pellet brand: Use premium, low-ash hardwood pellets recommended for pellet grills.
• 2. Clean fire pot frequently: Vacuum ash from the fire pot and burn area every few cooks.
• 3. Improve airflow: Clean intake and exhaust vents and verify the combustion fan is running at full speed.
• 4. Check diffuser and baffles: Ensure internal baffles are correctly installed to promote proper airflow.