Pellets in the hopper appear swollen, crumble easily, or form clumps; grill performance is erratic.

Safety first: Turn OFF and unplug the grill before handling pellets near the auger.

Steps to resolve pellet moisture issues:

• 1. Remove wet pellets: Scoop all pellets from the hopper and discard any that are swollen or crumbly.
• 2. Clear auger of mush: If damp pellets have entered the auger, remove the auger and clean out any compacted sawdust.
• 3. Dry the hopper: Wipe the hopper interior dry and allow it to air out.
• 4. Use fresh pellets: Refill with dry, high-quality pellets stored in a sealed container.
• 5. Check hopper lid seal: Inspect and replace the hopper lid gasket if it is not sealing properly.