Wi-Fi/app connection is unstable; grill frequently drops offline during cooks.

Safety first: Ensure the grill is not in an active high-heat cycle when performing resets.

Steps to improve connectivity:

• 1. Improve signal strength: Move your router closer to the grill or install a Wi-Fi extender near the outdoor area.
• 2. Reduce interference: Avoid placing the grill directly next to large metal structures that can block signals.
• 3. Update firmware and app: Check for the latest Twin Eagles app and grill firmware updates and install them.
• 4. Reset Wi-Fi module: Perform a Wi-Fi reset and re-pair the grill with your network following the manual.

If dropouts continue with strong signal and updated software, the Wi-Fi module or antenna may need replacement.