Safety first: Unplug the grill and ensure the firepot is cool before touching the igniter area.

Steps to repair:

Expose firepot: Remove grates, drip tray, and heat baffle.
Inspect igniter: Look at the igniter tip in the firepot. If it is heavily coated in carbon or broken, it may not heat properly.
Clean firepot: Vacuum all ash and debris so pellets can contact the igniter.
Test igniter glow: With the interior still open, plug in and start the grill. Within a few minutes, the igniter should glow red. If it does not, unplug and proceed.
Check wiring: Remove the access panel and verify the igniter connector is firmly attached to the control board.
Replace igniter: Remove the mounting screw(s) and slide the old igniter hot rod out. Install a new igniter, ensuring the tip extends slightly into the firepot and the wire is routed away from hot surfaces.
Reassemble and test: Reinstall internal components and run a startup to confirm reliable ignition.

Grill fails to ignite pellets; no visible flame after several minutes, but auger is feeding.

Possible Causes