Water or moisture found inside hopper or control box; pellets swollen and disintegrating.

Safety first: Unplug the grill and do not operate it until all moisture is removed and components are dry.

Steps to recover:

• Remove wet pellets: Empty the hopper completely and vacuum out all swollen pellets and sawdust.
• Dry auger tube: Remove the auger if necessary and dry the tube thoroughly.
• Dry control box: Open the control box and gently dry components with a fan or low heat (no direct high heat). Do not use the grill until all moisture is gone.
• Inspect seals: Check the hopper lid seal and control box gaskets. Replace any damaged hopper lid gasket or control box seal.
• Use a cover: Protect the grill with a fitted Z Grills grill cover when not in use.