CO
AquaCal Communication Error with External Controller

Display shows CO or COMM; heater does not respond to remote commands.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Broken or reversed communication wires, Incorrect protocol settings between AquaCal and automation system, Faulty communication interface board, Electrical noise on low‑voltage lines

How to Fix / Troubleshooting

Safety first: Turn off low‑voltage power to automation and heater before changing wiring.

  • Check wiring polarity: Verify that the communication wires (e.g., RS‑485 A/B) are landed on the correct terminals at both the AquaCal interface and the pool automation panel.
  • Inspect cable: Look for splices, corrosion, or damage along the communication cable run. Replace damaged sections.
  • Verify settings: Ensure the AquaCal control is configured for external control and that the automation system is set to the correct heater type and address.
  • Test standalone: Disconnect the communication cable and operate the heater from its local keypad. If it works locally, the issue is with the external controller or interface.
  • Replace interface board: If wiring and settings are correct but CO persists, the AquaCal communication/interface board may need replacement.
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Repair Difficulty

Medium 3/5

Required Part

Communication Interface Board
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