AquaCal Unresponsive Keypad / User Interface Failure

Heater display is on but unit does not respond to button presses.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed membrane keypad, Moisture intrusion into display panel, Loose ribbon cable between keypad and control board, Control board keypad input failure

How to Fix / Troubleshooting

Safety first: Turn off power before removing the front panel or display assembly.

  • Dry the panel: If the panel is wet from rain or splashing, allow it to dry completely. Do not use the heater with water inside the control area.
  • Inspect ribbon cable: Remove the front cover and check that the keypad ribbon cable is fully seated on the control board.
  • Check for corrosion: Look for green/white corrosion on connectors. Clean with contact cleaner and reconnect.
  • Replace keypad: If buttons still do not respond, replace the AquaCal keypad/display assembly as a unit.
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Repair Difficulty

Medium 3/5

Required Part

User Interface / Keypad Board
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