F15
Aquacomfort External Control / Communication Fault

Heater shows F15; no call for heat is recognized from external automation.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect wiring to pool automation, Faulty RS-485 or dry-contact interface, Misconfigured control mode on heater

How to Fix / Troubleshooting

Safety first: Turn off power before adjusting control wiring.

  • Check control mode: On the heater’s user interface, verify that it is set to the correct mode (standalone, remote thermostat, or automation bus) per Aquacomfort instructions.
  • Inspect external wiring: Open the low-voltage wiring compartment and verify that the remote control wires are landed on the correct terminals and are secure.
  • Test standalone operation: Temporarily disconnect external control wires and attempt to run the heater using only the onboard thermostat. If it works locally, the issue is in the automation system or wiring.
  • Consult automation manual: Ensure that the external controller is configured for an Aquacomfort heater and that addresses/baud rates (for RS-485) are correct.
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Repair Difficulty

Medium 3/5

Required Part

External Control Interface Module
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