Aquacomfort
Remote Control Integration Issue
Heater will not start when controlled by pool automation, but works when operated manually.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Incorrect automation wiring, Wrong control mode selected, Faulty remote interface module, Misconfigured automation system
How to Fix / Troubleshooting
Safety first: Turn off power before changing low-voltage wiring.
- Verify control mode: Ensure the heater is set to REMOTE or EXTERNAL mode as required by your automation system.
- Check wiring: Confirm that the remote wires are connected to the correct Aquacomfort terminals (e.g., fireman’s switch, RS-485 bus) per both manuals.
- Bypass test: Temporarily jumper the remote terminals at the heater (if allowed by the manual) to simulate a call for heat. If the heater starts, the issue is in the automation panel or wiring.
- Automation configuration: Verify that the heater is enabled and correctly assigned in the automation controller’s setup.
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Repair Difficulty
Medium
3/5
Required Part
External Control Interface Module
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