Heater is leaking water from the base or inside the cabinet.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn off power and gas, and close water isolation valves to the heater. Water leaks can damage electrical components.
- Identify leak source: Remove the front panel and use a flashlight to locate where water is originating—at unions, manifolds, or from the heat exchanger core.
- Tighten unions: If water is seeping from unions, gently tighten them by hand, then slightly with a wrench if needed. Do not overtighten plastic unions.
- Check drain plugs: Ensure any drain plugs on the heater are installed and snug.
If water is leaking from the heat exchanger or manifold body, the component will need replacement by a qualified technician.
Repair Difficulty
Required Part
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