E5
Certikin Thermostat / Setpoint Control Fault

E5 error on display; heater may not respond to thermostat changes.

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Faulty internal thermostat circuit on Certikin PCB, Stuck relay controlling burner demand, Incorrect wiring of external thermostat, Shorted thermostat sensor

How to Fix / Troubleshooting

Safety first: Isolate power before accessing the control board or thermostat wiring.

  • Check setpoint: Verify that the desired temperature is set correctly and that any external thermostat is calling for heat.
  • Inspect external controls: If an external thermostat or BMS is connected, check its wiring and operation.
  • Listen for relays: When calling for heat, listen for relay clicks on the PCB. No sound may indicate a failed relay or control circuit.
  • Power cycle: Turn the heater off for several minutes, then back on to clear any temporary logic fault.

If E5 remains, the control PCB or thermostat circuit likely needs professional diagnosis and replacement.

Advertisements

Repair Difficulty

Hard 4/5

Required Part

Certikin thermostat / main control PCB
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements