E14
Elecro Safety Chain Open (Interlock Fault)

Heater shows E14; unit may run pump/fan but refuses to energize elements.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open high limit thermostat, Open flow switch contact, Tripped manual safety cut-out, Loose safety loop wiring on control PCB

How to Fix / Troubleshooting

Safety first: Do not bypass safety devices to clear this error. Identify and correct the root cause.

  • Check high limit reset: Locate any manual reset buttons on the heater body and press firmly after the unit has cooled.
  • Verify flow switch: Confirm the flow switch is closing when the pump runs (use a multimeter on continuity across the switch terminals).
  • Inspect safety wiring: Trace the low-voltage safety loop wiring between flow switch, high limit, and PCB. Tighten any loose spade connectors or terminal screws.
  • Look for corrosion: Clean any oxidized terminals with contact cleaner.

If all safety devices test correctly closed and wiring is intact, the control PCB’s safety input circuit may be faulty.

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Repair Difficulty

Hard 4/5

Required Part

Elecro High Limit Thermostat / Safety Interlock Wiring
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