FRZ
Heliocol Freeze Protection Mode Activation

Controller displays FRZ or FREEZE and forces circulation through the Heliocol panels even when heating is off.

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Possible Causes

Low ambient temperature sensor reading, Freeze sensor mounted in unusually cold location, Faulty freeze sensor, Incorrect freeze setpoint configuration

How to Fix / Troubleshooting

Safety first: Be cautious of icy, slippery surfaces around the pool and on the roof. Turn off power before adjusting sensors.

  • Confirm ambient conditions: Check actual outdoor temperature. If it is near freezing, the FRZ indication may be normal operation to protect the Heliocol panels.
  • Inspect freeze sensor: Locate the freeze/air sensor, usually near the equipment pad. Ensure it is not mounted in a location that gets colder than the general area (e.g., against metal or in a draft).
  • Check wiring: Tighten freeze sensor terminals at the controller and inspect the cable for damage.
  • Adjust freeze setpoint: If allowed by the controller, set the freeze protection temperature to the manufacturer-recommended value to avoid nuisance activation.
  • Replace sensor if faulty: If the sensor reads freezing temperatures when the actual temperature is much higher, replace the freeze sensor.
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Repair Difficulty

Easy 2/5

Required Part

Freeze/Air Temperature Sensor
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