E19
Hewalex
Internal Leak / Condensate Overflow Alarm
Unit shows E19 and stops; may be associated with internal water leak detection (if equipped).
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Blocked condensate drain, Leaking internal water connections, Faulty leak sensor or float switch, Excessive condensation due to operating conditions
How to Fix / Troubleshooting
Safety first: Turn off power and close water valves before opening the cabinet.
- Inspect for water: Remove the access panel and look for standing water in the base tray or around the heat exchanger.
- Clear condensate drain: Locate the condensate outlet and ensure the hose or pipe is not blocked or kinked. Flush with water if necessary.
- Check internal joints: Examine unions, gaskets, and pipe connections for drips. Tighten or reseal as needed.
- Test leak sensor: If a float or leak sensor is present, ensure it moves freely and is not stuck in the alarm position.
- Dry and reset: Dry the base tray, restore power, and clear the error. If water reappears, further leak investigation is required.
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Repair Difficulty
Medium
3/5
Required Part
Condensate Drain Assembly
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