Jacuzzi Incorrect Valve Position / Mode Control Issue

Jacuzzi pool heater heats the spa but not the pool, or vice versa, when using a shared system.

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Possible Causes

Mispositioned pool/spa valves, Faulty actuator on Jandy-style valves, Incorrect heater mode selection, Automation programming error

How to Fix / Troubleshooting

Safety first: Turn off power to valve actuators before manual adjustment if required.

Steps to restore correct heating:

  • Check valve positions: Verify that the suction and return valves are correctly set for pool or spa mode. The spa should be isolated when heating spa only.
  • Test actuators: Manually move valve actuators to confirm they rotate fully and in the correct direction.
  • Verify heater mode: Ensure the Jacuzzi heater is set to pool or spa mode matching the valve configuration.
  • Review automation: Check pool controller programming for correct valve and heater commands.
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Repair Difficulty

Easy 2/5

Required Part

Pool/Spa Valve Actuator (external to Jacuzzi heater)
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