Jandy
Keypad / User Interface Failure
Heater display works but keypad buttons do not respond or respond intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed membrane keypad, Moisture intrusion into control panel, Loose ribbon cable, Damaged display board
How to Fix / Troubleshooting
Safety first: Turn off power before removing the control panel.
- Inspect keypad: Check for cracks, water spots, or swelling on the keypad surface.
- Ribbon cable: Remove the front bezel and reseat the ribbon cable between the keypad/display and the main control board.
- Dry moisture: If moisture is present, dry the area thoroughly and correct any source of water entry.
- Replace keypad/display: If buttons still do not respond, replace the keypad or complete display module with a Jandy-compatible part.
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Repair Difficulty
Medium
3/5
Required Part
Keypad / Display Module
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