Heater frequently locks out and must be manually reset at the control panel.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Do not repeatedly reset a heater without investigating the cause. Turn off power and gas before internal inspection.
Step-by-step checks:
- Record conditions: Note when lockouts occur (startup, mid-run, windy conditions, low pump speed). This helps pinpoint the cause.
- Clean flame sensor and check ground: Remove and clean the flame sensor. Ensure the burner and control board have a solid ground connection.
- Check flow switch: Wiggle the flow switch wiring and gently tap the body while the heater is running to see if it causes a trip (do this only if safe). Replace if intermittent.
- Stabilize gas supply: Have a gas technician verify that inlet and manifold pressures remain within Pahlen specs under all load conditions.
When to stop: If lockouts persist without a clear mechanical cause, a firmware update or control board replacement may be needed; contact Pahlen support or a service technician.
Repair Difficulty
Required Part
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