E15
Pentair Internal Bypass / Thermal Regulator Fault

Heater shows E15 and shuts down during operation.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck internal bypass valve, Failed thermal regulator, Scale or debris in bypass passage, Overheating in heat exchanger core

How to Fix / Troubleshooting

Safety: Turn off power and pump, and allow the heater to cool. Close isolation valves before opening any water connections.

  • Check water chemistry and scaling risk: Poor water balance can cause scale that affects the internal bypass and thermal regulator.
  • Inspect internal bypass and thermal regulator: Remove the header cover per Pentair instructions. Locate the thermal regulator and bypass assembly. Check for broken springs, stuck plungers, or heavy scale.
  • Clean or replace components: Descale lightly with a descaling solution if minor buildup is present. Replace the thermal regulator or bypass assembly if parts are warped, cracked, or seized.
  • Reassemble and test: Reinstall components with new gaskets/O-rings as needed, restore flow and power, and monitor heater operation for stable temperatures.
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Repair Difficulty

Hard 4/5

Required Part

Thermal Regulator / Internal Bypass Assembly
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