Fd
Poolex Phase Sequence / Phase Loss Error (Three-Phase Models)

Poolex pool heater displays Fd and will not start; often after incorrect wiring or power issues.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect phase rotation on three-phase supply, Missing phase (blown fuse or breaker), Loose terminal connection, Faulty Poolex phase monitor circuit

How to Fix / Troubleshooting

Safety: Only qualified personnel should work on three-phase electrical systems. Turn off and lock out power before inspection.

Checks:

  • Verify all phases present: An electrician should measure voltage between all three phases at the Poolex terminal block.
  • Check rotation: If the unit indicates phase sequence error, swap any two phases at the supply terminals to correct rotation.
  • Tighten terminals: Inspect and tighten all phase and earth connections.

If Fd persists with correct phase and voltage, the internal phase monitor or main control board may be faulty and require replacement.

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Repair Difficulty

Professional Required 5/5

Required Part

Phase Monitor Circuit on Main Control Board
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