Poolex
Communication / Wi-Fi Module Issue
Poolex pool heater does not respond to external Wi-Fi or smart control app.
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Possible Causes
Unpaired or misconfigured Poolex Wi-Fi module, Weak Wi-Fi signal at heater location, Faulty Wi-Fi module, Firmware incompatibility
How to Fix / Troubleshooting
Safety: Only low-voltage components are involved, but still turn off power before plugging/unplugging modules.
Steps:
- Check Wi-Fi signal: Use a phone near the heater to confirm strong Wi-Fi coverage.
- Reset module: Follow Poolex instructions to reset and re-pair the Wi-Fi module with the app.
- Inspect connection: Ensure the Wi-Fi module is firmly plugged into the designated port on the Poolex control board.
If the module still does not connect, replace the Poolex Wi-Fi module or consult Poolex support for firmware updates.
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Repair Difficulty
Easy
2/5
Required Part
Wi-Fi Communication Module
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