Poolex Communication / Wi-Fi Module Issue

Poolex pool heater does not respond to external Wi-Fi or smart control app.

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Possible Causes

Unpaired or misconfigured Poolex Wi-Fi module, Weak Wi-Fi signal at heater location, Faulty Wi-Fi module, Firmware incompatibility

How to Fix / Troubleshooting

Safety: Only low-voltage components are involved, but still turn off power before plugging/unplugging modules.

Steps:

  • Check Wi-Fi signal: Use a phone near the heater to confirm strong Wi-Fi coverage.
  • Reset module: Follow Poolex instructions to reset and re-pair the Wi-Fi module with the app.
  • Inspect connection: Ensure the Wi-Fi module is firmly plugged into the designated port on the Poolex control board.

If the module still does not connect, replace the Poolex Wi-Fi module or consult Poolex support for firmware updates.

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Repair Difficulty

Easy 2/5

Required Part

Wi-Fi Communication Module
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