Poolex Insufficient Heating Capacity / Performance Loss

Poolex pool heater runs but pool water does not reach set temperature or heats very slowly.

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Possible Causes

Dirty evaporator coil reducing heat absorption, Low refrigerant charge, Undersized Poolex model for pool volume, Low water flow through titanium heat exchanger

How to Fix / Troubleshooting

Safety: Turn off power before cleaning coils or opening panels.

Steps:

  • Verify sizing and expectations: Compare your pool volume and desired temperature rise with the Poolex model's rated kW output. In cold weather, heating will be slower.
  • Clean air coil: Gently wash the evaporator coil with low-pressure water and a soft brush to remove dust and debris.
  • Optimize water flow: Ensure valves are correctly set and filters are clean so the Poolex titanium heat exchanger receives adequate flow.
  • Check operating hours: Run the heater continuously for 24–48 hours during initial heat-up; heat pumps are slow but efficient.

If performance remains poor, a technician should check refrigerant charge and system pressures.

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Repair Difficulty

Easy 2/5

Required Part

Evaporator Coil
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