E20
Poolworld Lockout Due to Repeated Ignition Failures

Heater shows E20; unit may lock out after several failed starts

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Persistent ignition or flame sense issues, Gas supply interruptions, Control board safety lockout, Unresolved prior error conditions

How to Fix / Troubleshooting

Safety first: Turn OFF power and gas if you suspect a gas leak or smell gas.

  • Review prior errors: Note any error codes that appeared before E20. Address those root causes first (e.g., E01, E02, E14).
  • Power cycle: Turn OFF power for 5 minutes to clear the lockout, then restore power and attempt to start the heater.
  • Check gas supply stability: Ensure gas valves are fully open and that other gas appliances are not causing pressure drops when they start.
  • Observe ignition sequence: Watch the heater through the sight glass during startup to see if ignition occurs and if the flame is stable.

Warning: If the heater repeatedly locks out with E20, do not continue resetting it without correcting the underlying problem; call a qualified technician.

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Repair Difficulty

Hard 4/5

Required Part

Ignition Control Board
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