E14
Rheem Low Gas Pressure / Gas Supply Fault

Heater shows E14 and shuts down during operation

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Undersized gas line, Regulator malfunction, Excessive pressure drop when other appliances run, Debris in gas valve inlet screen

How to Fix / Troubleshooting

Safety First: Turn off gas and power. Gas pressure testing must be done by a licensed gas technician.

  • Check other gas appliances: Note whether other gas appliances lose flame or performance when the heater runs. This can indicate supply issues.
  • Inspect gas shutoff valves: Ensure all manual gas valves to the heater are fully open.
  • Have gas pressure tested: A professional should measure static and dynamic gas pressure at the heater inlet and compare to Rheem requirements. If pressure is low, the gas line or regulator may need upgrading.
  • Clean inlet screen (pro): Some gas valves have an inlet screen that can clog. A technician can remove and clean this screen if accessible.
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Repair Difficulty

Professional Required 5/5

Required Part

Gas Regulator / Gas Supply Line
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