SPREM
SmartPool Remote communication fault

Display shows SPREM; heater not responding to remote or automation commands

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Possible Causes

Incorrect SmartPool remote wiring polarity, Broken communication cable, Incompatible automation protocol, Control board remote port failure

How to Fix / Troubleshooting

Note: This affects control, not combustion safety, but can prevent normal operation.

  • Local control test: Switch the SmartPool heater to local/manual mode (if available) and see if it operates normally. If yes, the issue is in the remote circuit.
  • Check wiring: Verify the remote/automation wires are landed on the correct terminals and with proper polarity as per the SmartPool wiring diagram.
  • Inspect cable: Look for cuts, splices, or corrosion in the low-voltage cable between the heater and automation panel.
  • Protocol settings: Ensure the heater is configured for the correct remote mode (on/off, 2-wire, digital bus) according to the SmartPool manual.
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Repair Difficulty

Easy 2/5

Required Part

SmartPool Remote Interface Board
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