SPREM
SmartPool
Remote communication fault
Display shows SPREM; heater not responding to remote or automation commands
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Possible Causes
Incorrect SmartPool remote wiring polarity, Broken communication cable, Incompatible automation protocol, Control board remote port failure
How to Fix / Troubleshooting
Note: This affects control, not combustion safety, but can prevent normal operation.
- Local control test: Switch the SmartPool heater to local/manual mode (if available) and see if it operates normally. If yes, the issue is in the remote circuit.
- Check wiring: Verify the remote/automation wires are landed on the correct terminals and with proper polarity as per the SmartPool wiring diagram.
- Inspect cable: Look for cuts, splices, or corrosion in the low-voltage cable between the heater and automation panel.
- Protocol settings: Ensure the heater is configured for the correct remote mode (on/off, 2-wire, digital bus) according to the SmartPool manual.
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Repair Difficulty
Easy
2/5
Required Part
SmartPool Remote Interface Board
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