SmartPool Sooting / incomplete combustion

Soot or black staining on top of heater or around exhaust outlet

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Restricted exhaust vent, Insufficient combustion air to SmartPool heater, Incorrect gas pressure or orifice size, Dirty burners

Carbon monoxide risk: Sooting indicates dangerous combustion. Do not continue to operate the heater.

Shut down: Turn off power and gas to the heater.
Check vent termination: Ensure the vent cap is not blocked and that clearances to structures are per SmartPool installation instructions.
Room air: For indoor installations, verify that combustion air openings are not blocked.
Professional service: A technician must clean burners, check gas pressure, and verify proper combustion on the SmartPool heater.

Professional Required 5/5

SmartPool Burner Assembly

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