Heater emits a strong gas smell around the unit, especially before ignition

Critical safety: If you smell gas strongly, shut off the gas supply immediately, turn off power, evacuate the area, and ventilate. Do not use open flames or create sparks.

• Check external joints: With gas off, apply a soap-and-water solution to external gas unions and fittings. Turn gas on briefly and look for bubbles indicating leaks. Tighten or re-seal as needed.
• Inspect burners: Clean the burner tray and orifices to ensure prompt ignition and prevent gas buildup before lighting.
• Have gas valve tested: A licensed technician should test the Sta-Rite gas valve for proper closing and leak-tightness.
• Do not operate until resolved: Do not use the heater until all leaks and ignition issues are corrected by a qualified professional.