Sta-Rite
Remote Control Interface Failure
Heater will not respond to external pool automation commands, but works manually
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken remote interface board, Incorrect dip switch settings, Faulty communication cable, Automation not configured for Sta-Rite
How to Fix / Troubleshooting
Safety: Turn off power before working on low-voltage communication wiring.
- Confirm local operation: Verify that the heater operates correctly in standalone mode using its own controls.
- Check dip switches/jumpers: On the Sta-Rite control board, verify that any mode or communication switches are set for remote operation per the manual.
- Inspect communication cable: Check for cuts, corrosion, or loose terminals on the cable between the heater and automation panel.
- Test with known-good cable: Temporarily run a new cable to rule out wiring issues.
- Replace interface board: If wiring and configuration are correct, replace the Sta-Rite remote interface board if used on your model.
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Repair Difficulty
Medium
3/5
Required Part
Remote Interface Board
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