F17
Thermeau Temperature Differential / Flow-Related Fault

Heater displays F17; unit may start but then shuts down when water temperature is near setpoint.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Excessive temperature rise across Thermeau heat exchanger, Low water flow, Partially blocked heat exchanger, Faulty differential temperature logic on control board

How to Fix / Troubleshooting

Safety first: Turn off power before opening panels. Avoid running the heater with known flow issues.

  • Check temperature readings: Compare inlet and outlet temperatures on the display. A very high difference indicates low flow or internal restriction.
  • Improve flow: Clean filters, open valves fully, and increase pump speed if using a variable-speed pump.
  • Inspect for scale: If the heater is older or used with hard water, internal scale may be restricting flow. A professional descaling of the Thermeau heat exchanger may be required.
  • Sensor verification: Ensure both inlet and outlet sensors are reading accurately; a bad sensor can falsely indicate a high differential.
  • Board evaluation: If hydraulics and sensors are correct but F17 persists, the control board’s logic may be faulty and require replacement.
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Repair Difficulty

Medium 3/5

Required Part

Thermeau Heat Exchanger
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