E14
Zodiac Keypad / User Interface Fault

Zodiac pool heater shows E14; unit may not respond to keypad inputs or may lock up.

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Possible Causes

Failed keypad membrane, Loose ribbon cable, Moisture behind display, Damaged display board

How to Fix / Troubleshooting

Safety: Turn off power before removing the front control panel.

  • Inspect keypad area: Look for signs of water intrusion, condensation, or physical damage to the keypad overlay.
  • Check ribbon cable: Gently disconnect and reconnect the ribbon cable between the keypad/display and the main control board. Ensure it is fully seated and not pinched.
  • Dry moisture: If moisture is present, allow the panel to dry completely. Identify and correct any gasket or cover issues that allowed water in.
  • Test operation: Restore power and test all buttons. If some or all keys remain unresponsive and E14 persists, the keypad or display board is likely defective.
  • Replace keypad/display: Install a new Zodiac-compatible keypad or display assembly, transferring any seals or gaskets as required.
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Repair Difficulty

Easy 2/5

Required Part

Keypad / Display Assembly
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