OFF
AO Smith Standby Mode / External Control Off

AO Smith variable-speed pool pump display shows “OFF” and pump does not run even though power is present.

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Possible Causes

Pump placed in manual OFF mode, External automation system commanding OFF, Schedule not programmed or outside run time, Low-speed schedule misinterpreted as off

How to Fix / Troubleshooting

Note: This is usually a control or programming issue, not a failure.

  • Check control mode: Verify whether the pump is in Manual or External Control mode. Switch to manual and press Start or select a speed.
  • Review schedules: Enter the programming menu and confirm that run times and speeds are set correctly and that the current time is within a scheduled period.
  • Check automation wiring: If connected to a pool automation system, ensure the control relay or RS-485 signal is correctly configured and calling for pump operation.
  • Test standalone: Temporarily disconnect external control (if possible) and run the pump from its own keypad to verify basic function.
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Repair Difficulty

Very Easy 1/5
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