Display shows 'Pr' and pump will not start until priming completes; sometimes stuck in priming mode and times out.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn off power before removing the pump lid or opening valves.
- Manually prime the pump: Remove the AstralPool pump lid, fill the strainer housing completely with clean water, reinstall the lid ensuring the O-ring is clean and lubricated, then restart the pump.
- Check suction valves: Confirm that the main drain and skimmer valves are open and that any 3-way valves are correctly positioned.
- Inspect for air leaks: Look for bubbles under the pump lid and at return jets. Tighten suction unions and replace worn O-rings or gaskets.
- Install or check check-valve: If the pump is above water level, ensure there is a functioning check valve on the suction line to prevent drain-back.
If the pump still cannot prime after these steps, the suction line may be blocked or there may be a significant underground leak requiring professional diagnosis.
Repair Difficulty
Required Part
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