Emaux Failed Mechanical Shaft Seal

Water is leaking steadily from the joint between the pump housing and the motor, directly under the seal plate.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn ceramic/carbon seal faces, Dry running of pump, Chemical attack from improper water balance

How to Fix / Troubleshooting

Safety first: Turn off power and close isolation valves. Allow the pump to depressurize before disassembly.

  • Confirm leak location: Dry the pump and observe where water first appears. A leak at the motor-pump interface indicates a mechanical seal issue.
  • Disassemble wet end: Remove the pump housing and impeller to access the mechanical seal set on the Emaux seal plate and impeller hub.
  • Replace seal: Install a new Emaux-compatible mechanical seal, ensuring the ceramic seat is clean and fully seated, and avoid touching seal faces with bare fingers.
  • Check motor condition: Inspect the motor front bearing area for rust or water damage; replace the motor if bearings are compromised.

Always replace the mechanical seal whenever the motor or impeller is replaced to prevent future leaks.

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Repair Difficulty

Hard 4/5

Required Part

Mechanical Seal
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