E19
Franklin Electric
Motor Phase Error / Incorrect Phase Sequence (3‑phase motor)
Pump display shows E19 and motor runs roughly or not at all
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Incorrect phase wiring at Franklin Electric motor terminals, Swapped phases at supply, Loose motor lead connection, Internal motor winding fault
How to Fix / Troubleshooting
Safety first: Turn off and lock out power before changing any phase connections.
- Verify wiring diagram: Compare motor terminal connections to the Franklin Electric wiring diagram for your voltage and configuration (delta/star).
- Check tightness: Tighten all motor terminal screws and inspect for burned lugs or insulation.
- Correct phase sequence: If the pump runs backward or E19 appears, swap any two phases at the motor or drive output to correct rotation.
- Test motor: If correct wiring still results in E19, test motor windings for balance and continuity. Replace the motor if windings are out of spec.
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Repair Difficulty
Hard
4/5
Required Part
Franklin Electric pump motor
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