Franklin Electric
Broken Shaft / Impeller Disengaged
Pump motor runs but shaft does not turn the impeller (no water movement)
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Sheared motor shaft on Franklin Electric motor, Impeller stripped at hub, Loose impeller not threaded fully onto shaft
How to Fix / Troubleshooting
Safety first: Turn off power and isolate the pump.
- Confirm symptom: With the pump running (briefly), observe through the clear lid whether there is any water movement. Turn off power immediately.
- Disassemble wet end: Remove the motor from the pump housing and inspect the impeller and shaft connection.
- Check impeller hub: If the impeller spins freely on the shaft or threads are stripped, replace the impeller.
- Inspect shaft: If the shaft is broken or twisted, replace the motor assembly.
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Repair Difficulty
Hard
4/5
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