E21
Intex Motor Overheat / Thermal Cutout

Display shows E21 and pump shuts down during operation.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked cooling vents, Pump running with restricted flow, High ambient temperature, Failing motor windings

How to Fix / Troubleshooting

Safety first: Disconnect power and allow the motor to cool before touching it.

  • Clear vents: Inspect the motor housing for dust, spider webs, or debris blocking the cooling slots. Clean with a brush or compressed air.
  • Check water flow: Ensure the filter is clean and valves are fully open so the pump is not working against a heavy restriction.
  • Improve environment: Move the pump to a shaded, well-ventilated area if it is in direct sun or enclosed.
  • Monitor runtime: After cooling and cleaning, run the pump and monitor temperature. If it overheats quickly again, the motor insulation may be breaking down and the pump motor assembly should be replaced.
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Repair Difficulty

Medium 3/5

Required Part

Pump Motor Assembly
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