E97
Intex
Internal Hardware Fault / Self-Test Failure
Display shows E97 and pump cannot be operated.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Defective motor control board, Damaged internal relay, Power surge damage to electronics
How to Fix / Troubleshooting
Safety first: Unplug the pump before any inspection.
- Reset and test: Disconnect power for 10–15 minutes, then reconnect and attempt to start the pump. Observe if E97 appears immediately or only when starting.
- Check for burning smell: Smell near the control panel and motor housing. A burnt electronics smell indicates internal board damage.
- Visual inspection: If accessible, open the electronics compartment and look for burned components, cracked solder joints, or melted plastic.
- Replace electronics: E97 typically indicates a non-user-serviceable internal fault. Replace the motor control board or complete pump motor assembly as recommended by Intex for your model.
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Repair Difficulty
Professional Required
5/5
Required Part
Motor Control Board
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