Water is leaking from the junction between the pump and motor (center of the unit).

Safety first: Unplug the pump and close valves before disassembling. Expect water to spill when opening the wet end.

• Confirm leak location: Dry the pump and observe while briefly running to confirm water is seeping from the motor-pump interface, not from hoses or lid.
• Disassemble wet end: Remove the pump housing and impeller according to the Intex service instructions.
• Inspect shaft seal: Check the ceramic and carbon faces of the mechanical seal for cracks, chips, or wear.
• Replace seal or assembly: Many Intex pumps do not have user-replaceable shaft seals; replacing the complete pump motor assembly is often required. If a seal kit is available for your model, install a new shaft seal kit and reassemble.