ERR
Jandy General Drive or Control Fault

Jandy variable-speed pump drive or controller shows ERR or ERROR and pump will not run.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Internal drive electronics failure, Corrupted firmware, Incorrect line voltage, Moisture intrusion into drive housing

How to Fix / Troubleshooting

Safety first: Turn off power at the breaker before opening any electrical covers. If you see signs of burning or melted plastic, do not attempt further DIY repair.

  • Power cycle the system:
    • Turn off the breaker feeding the Jandy pump for at least 2 minutes.
    • Turn the breaker back on and check if the error clears.
  • Verify supply voltage:
    • Confirm the pump is wired for the correct voltage (115V or 230V) as specified on the Jandy nameplate.
    • If you are qualified and have a multimeter, measure line voltage at the pump terminals; otherwise, have an electrician check.
  • Inspect for moisture:
    • Check the drive/control housing for condensation or water ingress.
    • If moisture is present, dry the area, improve weather protection, and consider replacing the drive if corrosion is visible.
  • Check communication/control wiring:
    • If the pump is controlled by a Jandy AquaLink system, inspect the RS-485 communication cable for damage or loose connections.
  • If ERR persists: The drive/control module is likely defective. Replacement of the drive or entire pump assembly is recommended and should be performed by a qualified technician.
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Repair Difficulty

Professional Required 5/5

Required Part

Variable Speed Drive Module
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