E14
Kripsol Communication Error with External Control (RS485 / Automation)

Kripsol variable-speed pump shows E14 and runs only at a fixed low speed or not at all.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect wiring of RS485 bus to Kripsol pump, Shorted communication cable, Wrong protocol or address settings, Faulty communication interface on controller PCB

How to Fix / Troubleshooting

Safety first: Turn off power before working on control wiring.

  • Check automation wiring: Locate the RS485 or control terminals on the Kripsol pump and the external automation system. Verify polarity (A/B) and that shield/ground are connected as per both manuals.
  • Isolate the pump: Temporarily disconnect the external control wires and run the pump in local/manual mode. If E14 disappears, the issue is with the external system or wiring.
  • Address/protocol: In the pump menu, confirm that the communication address and protocol match the automation controller's configuration.
  • Cable inspection: Inspect the communication cable for damage, especially at entry points. Replace if crushed or water-damaged.

If E14 persists even with no external wiring connected, the communication interface on the Kripsol controller PCB may be defective and require replacement.

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Repair Difficulty

Medium 3/5

Required Part

Kripsol pump controller PCB
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